About the project

• Join the GDC (Global Delivery Center) and become a part of the PBS (Package Based Services) department, a team of over 300 SAP specialists. We combine deep technological expertise with strategic business consulting, delivering innovative solutions to global enterprises, including Fortune 500 companies. Working across diverse industries, we support our clients in achieving their business transformation goals.
• Our team fosters a collaborative and inclusive culture where innovation thrives. By joining us, you’ll have the opportunity to contribute to impactful projects, engage with a community of passionate professionals, and access continuous learning and career development opportunities.

Your responsibilities

• Support clients with daily IT operations, basic configurations, and troubleshooting.
• Communicate with clients in German and/or English via email and phone.
• Analyze system issues and suggest effective technical solutions.
• Contribute to project work and participate in team meetings.

Our requirements

• Technical background or education.
• Familiarity with operating systems (Windows, Linux), databases (MSSQL, Oracle), or ticketing/reporting tools (e.g. ServiceNow, Bugzilla, OTRS).
• English and German language skills (min. B1).
• Strong problem-solving and troubleshooting abilities.
• Eagerness to learn new technologies and grow professionally.
• Team player with good communication and analytical thinking.
• Ability to work independently
• Nice to have: basic knowledge of SAP and/or OpenText.

Technologies we use

What we offer

• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

• Award-Winning Stability & Culture: Become part of an organization celebrated as "Top Employer Poland 2024" - in the audit our stable and supportive work environment scored 100%!

• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.