Your responsibilities

• Manage and communicate with high-end client partners on a regular basis,
• Provide wide-range support regarding the incentive programs to client partners via mail,
• Respond to and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries,
• Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client,
• Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation.

Our requirements

• Excellent written communication skills – English & German (min. B2),
• Interest and ability to quickly learn high-tech products and services,
• Experience reconciling accounting figures and financial records,
• Intermediate to advanced computer literacy,
• Good numerical ability and logical reasoning,
• High level of attention to detail,
• Professional email writing skills,
• Appropriate handling of sensitive information,
• Ability to work to deadlines,
• Team player with the ability to work with multiple stakeholders involved,
• Strong client relationship management and customer service skills,
• Willingness to work from the office and during the 01:00 PM - 09:00 PM shift.

What we offer

• Extensive benefits package: LuxMed medical healthcare including dental care, life insurance, multisport card, cafeteria benefits,

• Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation,

• Pleasant and inspiring working atmosphere,

• Professional development and clear career path,

• Training & development opportunities.