Your responsibilities

• Provide customer support via email, WhatsApp, and phone (in English)
• Process B2B orders and coordinate with the UK warehouse and drivers
• Monitor live orders and report issues such as delays, shortages, or damages
• Manage daily administrative tasks and update internal systems (e.g., Odoo, Google Sheets)
• Communicate with suppliers, customers, and internal teams
• Resolve operational issues efficiently and professionally
• Handle multiple tasks simultaneously across various platforms

Our requirements

• Fluent English (spoken and written)
• Strong organisational and multitasking skills
• Confident computer skills, including spreadsheets, email, and web platforms
• Ability to remain calm and focused in a fast-paced environment
• Proactive, problem-solving mindset
• Ability to work flexible hours on a rotational shift basis
• Legal right to work in Poland

What we offer

• Starting Salary: 5000 PLN net per month +

• Full-time, office-based position in a growing international business

• Structured training and onboarding

• Supportive and fast-paced team environment

• Stable long-term opportunity with clear responsibilities

• Shift pattern flexibility where possible