About the project

• We are seeking an experienced Windows Administrator to support the technology initiatives of the IT Infrastructure team at Keywords. Windows Administrator will be responsible for follow-the-sun delivery and support of related services, prompt reaction on all server and cloud infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution.

Your responsibilities

• Ensure that all escalated incidents are handled within SLA’s.
• Act as expert support for Windows stack related incidents and support requests.
• Manage problem resolution with third party vendors.
• Participate in Problem management processes.
• Support company Windows infrastructure on premise and in a Cloud.
• Provide operational administration and configuration support for highly available server landscapes.
• Support MS Active Directory, design Group Policies.
• Deliver new services according to the business requirements.
• Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
• Identify opportunities for process improvement and efficiency enhancements.
• Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
• Take the ownership of projects to set up or upgrade server infrastructure, with support from the team.

Our requirements

• Bachelor's degree in a relevant technical field or equivalent experience.
• Strong understanding of Windows stack technologies, standards and trends.
• Strong technical background with 4+ years’ experience Windows stack administration
• Very strong technical knowledge of the Microsoft Stack, Active Directory and its components, Exchange, VMWare, HyperV, GPOs.
• Strong technical knowledge of Storage and Server equipment, virtualization and production setups.
• Strong technical knowledge of Cloud Infrastructure, Azure, AWS.
• Experience with scripting.
• Experience with Backup tools and solutions.
• Experience with IT infrastructure migrations.
• Strong understanding of Infrastructure change management.
• Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues.
• Strong decision-making skills.
• Strong understanding of gaming industry dynamics and trends, with a passion for gaming.

Technologies we use

What we offer

• Private Medical Care

• EAP system for supporting Employees

• Cafeteria System

• Leisure Zones in the office