Must have

• DevOps

• SRE

• Linux

• Unix

• Cloud

• AWS

• Azure

• GCP

• Docker

• Kubernetes

• GitHub Actions

• GitLab CI

• English (C1)

Nice to have

• PowerShell

• Bash

• Python

• CD tools

• DNS

• RHCE

Requirements description

What you need to have to succeed in this role

• Experience in DevOps, Site Reliability Engineering (SRE), or Production Support role.

Proficiency with Linux/Unix administration and troubleshooting and  hands-on experience with cloud services (AWS, Azure, or GCP).

• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD).
• Strong scripting skills in Python, Bash, or PowerShell.
• Familiarity with networking concepts, DNS, load balancing, and security best practices.
• Strong analytical and problem-solving skills with a proactive approach to system reliability.
• Certifications such as AWS Certified DevOps Engineer, CKAD, or RHCE are a plus.
• Availability to work in different shifts, or be on “on call” duty.

Offer description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

DevOps/Production Support Engineer to join our team and ensure the reliability, scalability, and efficiency of our production environments. The ideal candidate will have a strong background in system administration, cloud platforms, CI/CD pipelines, and monitoring tools. This role involves troubleshooting production issues, automating deployments, and optimizing system performance.

Your responsibilities

1. Provide L2/L3 support for production systems, troubleshooting issues, and ensuring minimal downtime including participation in an on-call rotation to provide after-hours support when necessary.
2. Collaborate with development teams to ensure seamless integration and deployment of applications
3. Maintain and enhance CI/CD pipelines for automated deployments and infrastructure as code (IaC).
4. Monitor system health and performance using logging and monitoring tools (e.g., AppDynamics, Cloudwatch, Grafana, Splunk, etc.).
5. Manage cloud-based infrastructure on AWS/Azure/GCP, ensuring cost efficiency, security, and high availability.
6. Automate repetitive tasks using Ansible, Terraform, Python, or Shell scripting.

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