Must have

• Excel

• Business analysis

• PowerPoint

• Qlik Sense

• English (B2)

Requirements description

Which technology & skills are important for us? 👌

• Great (technical) business analysis skills
• High knowledge of MS Office tools - Excel and PowerPoint
• Good knowledge of gathering documentation of business requirements and design
• Good knowledge of Bussines Intelligence tools (preferred e.g. Qlik Sense)
• English B2/C1 level – it is our business language

Offer description

📢 Join our team as a Business Expert! 📢

As a Business Expert you are responsible for the translation of business requirements into IT solutions and associated applications, i.e. acting as a link between business experts of Sales Analytics and IT development and deployment teams.

Your main duty is understanding and analyzing business requirements (actual/target) and define and designing the appropriate functional solutions, either as parametrization within the application or as functional IT concept to be realized by the development team.

You can advise and consult business as well as IT experts on functional concepts of the application and on business process or workflow optimization.

You will create concepts such as business processes as well as business data or specifications for the solution.

You are defining functional test scenarios as well as quality assurance measures. In that context you will be also supporting test-activities on test environments.

In case of incidents or issues, you will analyze and design solutions of the problems in close collaboration with other teams involved.

Below you can find more information about Commerzbank and cluster 👇

Commerzbank is one of the Leading Transaction Banking Banks in Europe processing more than 4 bn payment transactions every year. The Cluster Payment Transactions delivers fast, client focused payment products and services for all clients globally - electronically and traditionally. We combine all services regarding payments products from product management, product specific / technical sales support up to run and change all IT-systems. To support the business processes, we develop own, integrate 3rd party software applications and operate them on different IT-platforms. Operational stability is core and center for our provided services.

Description of the cluster:

Sales Analytics supports our sales teams with data-driven analyses, AI, and machine learning. We manage the bank's sales tools to deliver advanced insights to advisors and customers.

Our mission is to offer personalized services, empower sales units, and boost revenue through monitoring, reporting, and analyzing sales activities, enhancing customer experience and loyalty.

Operating across Frankfurt, Lodz, and Prague, we collaborate closely with private, business, and corporate client sales teams. Utilizing modern IT infrastructures and cloud solutions, we develop databases and frontend solutions, including Qlik dashboards.

Sales Analytics is the key hub for advanced analytics, AI, and sales management, data-driven banking and encouraging engagement with our Product Owners.

Your responsibilities

1. Cooperate with our internal customers to analyse and optimize our product, thereby increasing efficiency and accuracy.
2. Identify customer needs and coordinate the implementation of requirements to achieve optimal results.
3. Work closely with other teams and vendors to define standard functionalities and customizations.
4. Support testers during testing phases and write manual test cases for both standard functionalities and customizations.
5. Ensure compliance with data protection and regulatory guidelines when handling sensitive customer data and utilizing AI.
6. Understand the dependencies between requirements to help prioritize and plan their implementation effectively.

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