Must have

• ServiceNow

• ITOM

• ITBM

• Finnish

• English

Nice to have

• Prototypes

• SSO

• SAML

• SSL

• LDAP

• JDBC

• REST API

• SOAP

• JSON

• BMC

• CIS

Requirements description

YOUR PROFILE

• Experience in ServiceNow implementations, acting as an Architect
• Experience in designing architecture for core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration)
• Excellent at communicating technical problems and solutions to both technical and non-technical audiences
• Able to present business cases, strategies, solutions, make recommendations, gather team consensus to solve problems and prepare prototypes for proposed solutions
• Able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
• Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment
• Readiness for business travel

Nice to have:

• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
• understanding of Micro-services architecture and enterprise integration concepts
• Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.), experience with ITSM tool migration and upgrade projects
• Experience with common Automation and Orchestration Technologies in ServiceNow
• ServiceNow Certifications nice to have: Certified ServiceNow System Administrator and CIS in at least one module. Alternatively, candidate should be capable of passing the certification exams during trial period (Capgemini may offer relevant internal trainings)

Offer description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.
• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform,  Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

WHAT YOU’LL LOVE ABOUT WORKING HERE

You will start your journey with ServiceNow performing simpler task to help experts deliver project. This will consist of smaller configuration and customization activities to help you get used to the platform and our way of working. After that you will move to more complicated/independent tasks and specific module specialization.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Your responsibilities

1. Defining and ensuring a comprehensive and coherent view across Business, Information, Systems and Technology
2. Going beyond designing IT systems to deliver business change while securing sustainability
3. Provide top level business and technology architecture consultancy services to our clients
4. Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority
5. Provide input to bids and assist in presenting proposals to potential clients
6. Lead or support creation of innovative digital offers as complete enterprise solutions

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