Must have

• Azure

• Microsoft Dynamics 365

• D365

• English (C1)

Requirements description

• Experience with Microsoft ACS and Dynamics 365 CE
• Knowledge of system integration and security best practices

Offer description

About the project

We are looking for an experienced Azure Architect to support the setup of a modern contact center solution leveraging Microsoft Dynamics 365 and Azure Communication Services. The role involves building a pre-production environment and integrating it with client systems.

What we offer

• B2B contract
• Remote work
• Working equipment from the client
• Initially a 2-month engagement

Your responsibilities

1. Set up a complete pre-production environment using Microsoft technologies
2. Deploy D365 CE, ACS, channels, and a bot with basic call flow
3. Design integration to backend systems and support call escalation logic
4. Join architecture/security reviews and document key recommendations