Junior Collections Specialist

Junior Collections Specialist

with Portuguese (50/50 Hybrid Warsaw)

with Portuguese (50/50 Hybrid Warsaw)

THE WORK

• Manage collections for a dedicated portfolio, including applying payments, processing credits, and reconciling accounts.
• Perform credit checks, assess credit risk, and review customer payment behavior.
• Work with internal teams to resolve disputes and improve collection processes.
• Prepare reports and handle financial documentation related to order releases and account setups.
• Maintain accurate account records and ensure compliance with data privacy regulations.
• Communicate directly with clients regarding payments and account status.

WHAT'S IN IT FOR YOU

• Gain hands-on experience in collections management, including payment application, credit processing, and account reconciliation.
• Develop expertise in reporting, managing order releases, and account setups while maintaining data privacy compliance.
• Strengthen your problem-solving and process optimization skills, driving improvements in the collections cycle.

HERE’S WHAT YOU NEED

• Written and spoken fluency in Portuguese language (min. C1 level is required).
• Knowledge of English language (min. B2 level).
• Full time availability (8 hours daily) from Monday to Friday.
• Basic knowledge of Microsoft Excel.
• Good communication and interpersonal skills.
• Strong time management abilities.

BONUS POINT IF YOU HAVE

• Previous experience in financial, accounting, or Client related process.
• Familiarity with order release processes.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.