Staff Channels Business Manager

PM

-, Kraków

HSBC Service Delivery

Full-time

Permanent

Mid

Hybrid

Tech stack

Jira

regular

Confluence

regular

Pioneer

regular

Discover

regular

GPDM

regular

Clarity

regular

HIBS

regular

People Management

regular

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

It is a great opportunity to gain experience and build strong relationships with Leadership. You will own the stakeholder management and drive the right outcome from the CIO.

What you’ll do

• Own end to end financing control across Staff Channels, both at a Value Stream and a Platform level.
• Understand and explain variances across charges and direct costs variances.
• Act as subject matter expert for Finance issues in the C&P Platform.
• Prepare reports for Senior Leadership, performance review etc.
• Monitor and report progress against plans, quality & costs.
• Lead the annual AOP cycle for the Platform and VS.
• Have the ability to understand, review & sign off monthly accruals.
• Manage business framework structure changes.
• Provide support and cover across WFM, vendor team.

What you need to have to succeed in this role

• Expected to possess knowledge of financial budgeting/ P&L methodology and models, strategic planning, communication, and people management processes.
• Strong relationship Management, excellent communication and interpersonal skills.
• Proficient in financial management and reporting.
• Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture.
• Experience of working in large technical environments, as well as experience of working on a global scale (i.e. across time zone & geography and with remote teams).
• Positive, proactive and can-do attitude, highly motivated and able to work independently, under pressure and in a fast-paced environment with multiple deadlines.
• Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence.
• Strong Excel skills.

Nice to  Have

• Qualified accountancy qualification would be ideal

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery and kindergarten discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Job Interviews with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

Published: 14.08.2025

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