Support Executive (One Identity Manager)

Admin

NA, Warszawa

Hirexa

700 - 1 000PLN

Gross per day - Mandate

Full-time

Mandate

Mid

Hybrid

Tech stack

English

C1

One Identity Manager

advanced

SQL

advanced

Active Directory

regular

EntraID

regular

T-SQL

regular

Windows Server

regular

Cloud

regular

Azure

regular

Angular

junior

JavaScript

junior

Job description

Job Title: Support Executive

Location: Warsaw, Poland (Hybrid)

Employment Type: Umowa Zlecenie(UZ) Contract

About Hirexa Solutions:

Hirexa Solutions is a leading player in the recruitment ecosystem across the United States, United Kingdom, Europe, and India. As the fastest-growing next-generation provider of technology talent, we empower our clients to become resourceful, achieve higher productivity, adopt agile structures, and effectively execute project deliverables.

Envisioned and co-founded by veterans of the Information Technology industry, our mission is to make recruitment efficient, flawless, and cost-effective. Our unwavering commitment to strategic investments in intelligent technology underscores our passion for people and our dedication to helping organizations realize their true potential.

Position Overview:

For one of our partners, we are seeking a Support Executive who will be responsible for Analyzing, investigating and resolution of issues relating to local IT Operations. The ideal candidate will possess the necessary skills and experience to contribute to the success of our partner organization.

Technical Background / Skills

• One Identity Manager (Sailpoint is a plus )

• MS SQL+T-SQL

• Active Directory/EntraID

• Windows Server / Cluster

• Cloud environments (Azure)

• Dynatrace or other monitoring tools

• Web technologies (Html, JavaScript, Angular, JQuery, REST API)

• System Automation

Responsibilities

• Analyses service and component availability, reliability, maintainability and serviceability.

• Supports the investigation and resolution of issues relating to local IT Operations.

• Develops solutions to known incident scenarios and ensures that incidents are handled correctly.

• Coordinates recovery of interrupted IT services within 2nd and 3rd level support.

• Ensures fast and automated evaluation of defined services and service components.

• Monitors critical workflows by using alerting and readiness. Monitors and if needed adjusts jobs and job networks acc. standards.

• Make suggestions for improvement of existing implementations

• Create appropriate level of documentation (e.g. process models, knowledge bases) required for maintenance and support

• Work closely with Service Management, Business Partners to understand their feedback on issues and performance and translate them into continuous improvement solutions. Profile

• Bachelor’s Degree in Computer Science, Information Systems or equivalent work experience.

• In-depth experience and understanding of Service Management & Customer Satisfaction principles

• Knowledge of the One Identity Manager software product

• Proficiency in SQL & Monitoring Tools (Such as Dynatrace).

• Knowledge of Windows Server, Cloud environments (Azure), Active Directory/EntraID, Web technologies

• You enjoy working in a global organization and have experience working with teams in multiple locations and time-zones

• “Can do” mentality, enable project teams, see and address issues pro-actively, find solutions • Communication, Collaboration, Pro-Active

How to Apply:

If you are interested in this opportunity, please submit your resume. We look forward to hearing from you!

Published: 16.08.2025

Meet the company

Hirexa

Hirexa Solutions is a global leader in Staffing and Professional Services, with over 9 years of expertise in creating opportunities and connecting talent with success. With a presence in London, Netherlands, Germany, Poland, the USA and India and expanding to Spain and Bulgaria, we deliver tailored hiring solutions, including Permanent Staffing, Contract-to-Hire, and Global Mobility.Our work culture thrives on diversity, collaboration, and innovation, empowering our employees to deliver exceptional results. We've successfully provided 5,000+ jobs, creating a significant social impact.

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