Job description

SAP SD Specialist

Location: Remote

Type of employment: Full-time

About the Role

We’re on the lookout for a skilled SAP Sales and Distribution Consultant to take ownership of system support and development initiatives within the Order-to-Cash domain. You’ll play a key role in improving core business processes, supporting ongoing operations, and contributing to system evolution through mini-projects and continuous improvement efforts.

You will work closely with business stakeholders, functional teams, and IT colleagues to ensure a reliable and efficient SAP SD landscape.

Your Daily Tasks

• Provide expert-level 2nd and 3rd line support for SAP SD-related issues, ensuring timely and effective resolution

• Diagnose system malfunctions or gaps, identify root causes, and deliver sustainable fixes or enhancements

• Implement configuration changes related to sales processes, pricing, delivery handling, and billing cycles

• Participate in smaller-scale projects involving SAP SD, ensuring that business needs are reflected in technical solutions

• Collaborate with other SAP module consultants (e.g., MM, FI) to manage system integrations and end-to-end process coverage

• Review and analyze support ticket trends to recommend process optimizations or preventive measures

• Ensure comprehensive, up-to-date documentation for configurations, known issues, and custom functionalities

• Provide ad hoc guidance or training for end users and key stakeholders to support knowledge transfer and system adoption

What You Bring

• Degree in Business, IT, Logistics, or a related area

• Hands-on experience with SAP SD module, particularly in Order-to-Cash processes such as order handling, invoicing, pricing strategies, credit checks, and returns

• Familiarity with SAP S/4HANA is a plus

• Knowledge of customer master data setup, delivery processing, and billing integration

• Understanding of cross-functional flows with SAP MM or SAP FI

• Ability to assess business requirements and translate them into scalable SAP solutions

• Strong problem-solving mindset with the ability to handle complex tickets or incidents

• Experience working in IT support environments, including the use of ticketing tools (e.g., ServiceNow, Jira)

• Clear and effective communicator with both business users and IT peers

• Proactive approach to learning, solution ownership, and documentation

• Fluency in English; German skills are an asset

• SAP SD certification and understanding of ITIL methodology are considered advantageous