Company Overview

HedgeServ is a premier global fund administrator managing over $450 billion in assets across diverse investment vehicles. We leverage proprietary technology, robotic process automation, machine learning, and extensive data to enhance client experience. Our agile and innovative environment empowers our team to anticipate client needs and deliver real-time solutions. With over 1,500 professionals worldwide, HedgeServ offers customized solutions for risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. We have been recognized with numerous accolades, including Top Overall Administrator and #1 rankings in various categories such as Fund Accounting, Client Service, and Investor Services.

HedgeServ fosters a progressive work environment with a strong emphasis on career development through a robust framework and clear learning paths. We support our employees with a variety of offerings, including remote and hybrid working arrangements, and comprehensive, fully paid health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch in 2022.

Role Description

As an Investor Services Senior Administrator, you will be responsible for executing complex tasks within the Investor Services Department, adhering to HedgeServ's guidelines and procedures under the guidance of a supervisor. You will be a key member of the team, involved in all aspects of investor services. Comprehensive induction and ongoing training, including technical and personal development, will be provided. Our client-focused structure ensures a wide range of experience and opportunities to add value to our clients daily.

Key Accountabilities

• Review investor transaction instructions for completeness.
• Liaise with investors to obtain fully executed transaction instructions and ensure timely receipt of subscription proceeds.
• Verify that investors provide appropriate AML/KYC documentation.
• Perform daily reconciliation of the subscription/redemption bank account and report any discrepancies.
• Prepare wire transfers for Prime Brokers, investors, and fee payments.
• Generate Investor Reporting and client reporting.
• Distribute Fund Performance data according to client requirements.
• Prepare responses to investor audit requests.
• Cultivate strong working relationships with other HedgeServ departments.

Qualifications

• Education: Bachelor's degree in Accounting, Finance, Legal, or Business.
• Experience: A minimum of 1 year of experience in a hedge fund administration firm, with exposure to all aspects of an Investor Services Administrator role. Alternative relevant experience may be considered.
• Skills:
  • Flexible approach and work ethic, with a focus on results.
  • Self-motivated with the ability to work independently and as part of a team.
  • Proficient in IT.
  • Strong verbal and written communication skills.
  • Strong analytical skills.

Benefits

• Premium Health Insurance
• Life Insurance
• Sports Club Membership
• My Benefit – Cafeteria System
• Competitive Salary
• Active Sports and Social Committee
• Professional environment with excellent development opportunities.
• Comprehensive training and development programs.
• Tuition policy including study leave and financial support for related fees.