Czym będziesz się zajmować? Main Tasks:Lead design, development, and implementation of AI/ML features focused on automating customer inquiries.Deploy and optimize machine learning and NLP models to enhance customer experience.Integrate Conversational AI, chatbots, and language models into the Customer Care platform.Collaborate closely with DevOps and cloud architects to ensure a scalable, secure, and high-performance Azure-based environment.Evaluate and adopt new AI technologies and industry best practices.Lead and mentor a development team specializing in AI and machine learning.Why Join Us?Work on impactful, multi-region platforms for well-known brandsJoin a close-knit, creative team where growth and partnership drive successFlexible experience level – mid or senior roles available; we’ll tailor responsibilities during the interviewFully negotiable rate after profile approval – let’s talk!Remote-friendly and supportive work cultureEnjoy a range of exclusive perks designed to enhance your work comfort and well-being

Kogo poszukujemy? Project Description: We are seeking an experienced AI Lead Developer (m/f/d) to lead AI-powered feature development for a Customer Care platform, driving innovation and quality across machine learning and NLP initiatives.Key Skills:AI and Machine Learning expertiseStrong Python and NLP framework proficiencyHands-on experience with Azure AI services (Azure Machine Learning, Cognitive Services, Bot Services)Solid knowledge of Azure cloud architectures and microservicesExperience with CI/CD pipelines and MLOps practicesLeadership skills with the ability to communicate and implement technical vision effectivelyAnalytical mindset and strong problem-solving capabilitiesMust-Have Requirements:Degree in Computer Science, Data Science, Artificial Intelligence, or related fieldSeveral years’ experience in AI/ML development, ideally in Customer Care solutionsProven leadership experience in technical projectsLanguage Requirements:English: B2 or higherGerman: Advantageous