QA Lead

Testing

-, Kraków

HSBC Service Delivery

Full-time

Permanent

Manager / C-level

Hybrid

Tech stack

QA

advanced

Team Leadership

advanced

Testing

advanced

MS Excel

advanced

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Cybersecurity Technology & Engineering is responsible for fielding solutions that help defend HSBC against a wide range of threats to the business as well as its customers, clients, partners, and staff.  The team works in concert, with partner teams across HSBC, to implement novel defensive capabilities that are effective and adaptable against a constantly evolving threat landscape.  The function operates under the vision: “Enabling HSBC to be safely successful everywhere the Firm chooses to do business”.

The role will report to the Head of Cyber Engineering Enablement and will be responsible for leading the establishment and development of Cyber's Professional Testing Practise, with the objective of driving improvements across all facets of testing across Cyber. The role will involve working closely with a wide range of stakeholders including Cybersecurity project teams, Control Owners and the business.

What you’ll do

• Establish and lead Cyber's Professional Testing Practice, with the objective of driving improvements across all facets of testing across Cyber and provide mentoring and monotiring of testing services. This will also include a roadmap for adoption across Cyber with the apprropriate funding and resource planning required to support the work.

• Define and deliver the Testing Strategy and standards across Cyber, including the frameworks, processes, methodologies and tooling that should be used and adopted by the Cyber teams, This will also include driving the adoption of automated test practices across Cyber and assiting teams in determining the correct level of performance and stress testing to be performed,

• Lead testing related process management, documentation, and continuous improvement initiatives and ensuring that the teams within Cyber adopt the intiatives.

• Manage a team of QA engineers, delivering testing consultancy to teams across Cyber, and working with Cyber project teams to achieve and maintain Conttol complaince.

• Identify and raise key issues and risks assocated with testing. This includes defining mitigating actions and providing active oversight for the issue or defect, tracking through its resolution.

• Ensure appropriate training is provided for the Testing Practice members and QA professionals within the Cyber teams and monitor the adoption and usage of tools within the existing environments.

• Provide standards and guidance for testing evidence suitable for audit review in our Regulated business environment and ensure that teams are following these guildelines.

• Establish a Cyber QA community of practice and create relationships with similar communities in other Business lines to ensure adoption of HSBC best practice within Cyber.

What you need to have to succeed in this role

• 3+ years experience working as a QA Lead within an agile Software Development team; with relevant industry certification, and experience of both automated and manual testing;

• 3+ years of experience in designing automated and manual  testing for Web application and REST API associated with 3rd  parties;

• Direct experience in developing processes for, and conducting, performance testing

• Experience of defining and driving the adoption of automated and manual testing best practice;

• Demonstrable experience leading technical teams/colleagues and defining and delivering strategic objectives;

• Experience of managing stakeholders and developing relationship with other teams;

• Competency in Microsoft Excel, Visio  and PowerPoint in order to conduct data analysis and present raw data in a simplified manner displaying trend analysis and highlighting outliers/exceptions;

• Familiar with Agile software development and DevSecOps delivery processes (burndown metrics, backlog tracking, velocity, task definition, retrospectives and defect management) and supporting tools, e.g., JIRA, Confluence, GIT, etc.

• Good verbal and written communication skills in English, including expereince of managing workshops and writing best practice documentation;

• Able to work in a fast paced, team focused environment with a proven track record of delivering and completing assigned tasks as an individual and as team;

• Willingness to continuously learn and share learnings with others.

What we offer

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events

• CSR initiatives

• Financial support with trainings and education

• Nursery discounts

• Social fund

• Flexible working hours

• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test

• Telephone screen

• Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

Published: 09.08.2025

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